We ship throughout the contiguous United States (excluding Alaska and Hawaii). We do not offer international shipping at this time. Some remote areas may have additional delivery charges.

Orders typically arrive within 2-8 business days from the date they ship. Please note that delivery may take longer for remote areas.

We’ll send you an email with tracking details as soon as your order is on its way.

If you have any questions about your order, you can reach our team by email at customerservice@woodsteelfurniture.com or by calling our toll-free number at 1-800-930-2734.

Our customer service team is available Monday to Friday, from 9 AM to 4 PM. Inquiries received outside of these hours will be answered on the next business day.

If you need to make a change, reach out promptly to our customer service team so we can adjust or cancel the order before it ships.

We want to make sure you’re satisfied with your order. If anything isn’t as expected when your order arrives, contact our support team. We’ll review the issue and resolve it as quickly as possible.

Yes! All WoodSteel Furniture pieces include a 1‑year limited warranty covering defects in materials and workmanship. For full details, visit our Warranty page.

To help keep your furniture looking its best, we recommend simple routine care once it arrives. Please visit out Product Care page for more information.

WoodSteel Furniture is part of BridgePoint Distribution Inc., our parent company, so you may see BridgePoint Distribution Inc. appear in order-related communications such as invoices and/or packing slips. Rest assured, your order, product, and customer service experience are all handled directly by WoodSteel Furniture.