Warranty
Your Item is covered by our 1-year warranty, with details as follows:
Bridgepoint Distribution, Inc., operating under the brand WoodSteel Furniture, warrants to the original purchaser that this item is free from defects in workmanship and materials for a period of 1 year from the date of purchase, provided the item was factory-sealed at the time of purchase and is maintained with care and used only for personal, residential purposes.
Should any manufacturing defect arise within this warranty period, WoodSteel Furniture/Bridgepoint Distribution, Inc. will replace (at our option) any defective merchandise or parts upon proof of purchase; however, transportation and delivery costs, as well as payments to a third party for installation, assembly or disassembly of the item, remain the responsibility of the purchaser.
A purchaser of an "open box," “previously returned”, or "clearance" item, as well as original purchasers outside of the warranty period, may obtain replacement parts from WoodSteel Furniture/Bridgepoint Distribution, Inc. at nominal cost for as long as replacement parts are still available.
At WoodSteel Furniture, we stand behind every piece we build.
If you experience any issues with your item during the warranty period, please contact our customer support team with your order details and a brief description of the concern. We’ll review the issue promptly and work with you to make things right.
Contact us